Categories
Tanning FAQ'S
Lotion FAQ’s
Mystic FAQ’s
Unlimited Tanning Package FAQ’s
Accepted Forms of Payment FAQ's
Tanning FAQ'S
Q: Is indoor tanning the same as tanning outside in the sun?
A: When you tan at an indoor tanning facility, your skin produces a tan the same way it does when you lay out in the sun: through ultraviolet (UV) rays. There is one important difference, however. When you are out in the sun, you cannot control the amount of UV rays you are exposed to, because it is affected by changes in the atmosphere. Indoor tanning is one way to regulate the amount of UV light you are exposed to, because it is a controlled environment. You can gradually increase your exposure time to make sure you don't get sunburned, which is harmful to the skin.
Q:How old do you have to be to tan? And do you need a ID?
A: The minimum required age permitted to use a tanning bed is 16 years old. Please bring a valid ID to verify your age.
Q: How do the beds and booths work?
A: Tanning beds and booths basically imitate the sun. The sun emits three kinds of UV rays (the ones that make you tan). UV-C has the shortest wavelength of the three, and is also the most harmful. The sun emits UV-C rays, but then it's absorbed by the ozone layer and pollution. Tanning lamps filter out this type of UV rays. UV-B, the middle wavelength, starts the tanning process, but overexposure can cause sunburn. UV-A has the longest wavelength, and it completes the tanning process. Tanning lamps use the best ration of UVB and UVA rays to provide optimal tanning results, with a lowered risk of overexposure.
Q: What is the difference between UVA and UVB rays?
A: UVB rays stimulate increased melanin production, which starts your tan. UVA rays will cause the melanin pigments to darken. The best tan comes from a combination of receiving both rays at the same time.
Q: If I never get a tan outside because I burn, can I get a tan indoors?
A: If it takes you a while to get a tan outside, it may be easier for you to get the color you want (brown not red) by tanning indoors. You would need to start with a short exposure time and increase very gradually. However, if you NEVER tan from the sun, you will not tan from tanning lamps, since they emit the very same tanning rays as the sun does.
Q: How often should I tan?
A: In order to build a tan, it is important to tan regularly. Don't let too much time go by between visits, or your tan will begin to fade. You can tan up to once every 24 hours, but it is generally recommended that you wait at least 48 hours in between each session to allow you tan to fully develop in between visits. You can build up your tan by going to an indoor facility three to four times a week. Once you have a tan, you can maintain it by tanning two or three times a week.
Q: How long does it take to get a tan?
A: Usually, you will begin to notice results after a few tanning sessions, but it may take a few weeks of regular tanning (at least three times a week) to get the color you are looking for. If you are developing a base tan before going on a trip, you would want to start tanning about three to four weeks before you go.
Q: What is the difference between Regular beds and Super Beds?
A:
Regular Lay-down -32 100W bulbs in bed
-1 400W facial tanner
-3 to 5 sessions per week to maintain tan
-5% UVB
-Sessions are 15 minute max.
Super Lay-down -42 160W reflector bulbs in bed
-3 400W facial tanners
-Only 2-3 sessions per week to maintain tan
-Great, golden brown color
-Less than 3% UVB
-Larger than regular lay-down
-Strong fans
-Sessions are 15 minute max.
Super Stand-up -2 400W facial tanners
-24 100W bulbs, 24 160W reflector bulbs (48 total bulbs)
-Only 2-3 sessions per week to maintain tan
-Great, golden brown color with no pressure points
-Less than 3% UVB
-Strong fans
-Sessions are only 10 minute max.
Q: What is the Matrix?
A: It is a high-pressure unit. It's the quickest way to get a deep, long-lasting golden brown tan. We generally suggest that clients do three sessions in a 7-10 day period to develop the best base tan. Because the Matrix emphasizes the use of UVA (which allows you to hold you tan longer), you will only need to tan 2-3 times per month. You'll also be happy to know that since it only takes a few sessions each month to maintain, not only will you save on time but just as importantly, you'll save money. If you decide to use the Matrix (or any of our other units), you should always use a high quality indoor lotion. You can also enhance your results by keeping your skin clean and moisturized before, during and after the tanning process.
Q: What is a UV-free tan?
A: It is a booth that utilizes a spray-on process designed to deliver a sunless tanning application.
Q: How can I check what I have on my account?
A: Call or stop by any Madison Tanning Company. A tanning consultant will be happy to look at your account and give you, your current information and answer any other questions you may have.
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Lotion FAQ'S
Q: Why should I use a tanning lotion in a tanning bed?
A: Exposure to UV-rays, whether indoors in a tanning bed or outside in the sun, is a stress factor for the skin and can have a drying effect. To maintain health-looking skin and develop a beautiful tan, it is important to use a lotion that provides essential moisturized, plus nutrients and antioxidants that help counteract the environmental stress caused by UV-rays. Lotions also help to smooth the surface layers or the skin to allow greater UV penetration for improved tanning results. Specially formulated indoor tanning lotions, like those made by California Tan, also provide advanced tanning technologies to aid the skin in developing a faster, darker tan.
Q: What is the Indoor 3-Step System?
A: The Indoor 3-Step System provides advanced tanning products featuring unique ingredients that are specially formulated to provide fast, dark tan development. Each step addresses the skin's needs during each stage of the tanning process from building color to extending the life of you tan.
Step 1: Are base tan builders that will help jump start the tanning process by delivering the advanced tanning technology of Vitatan® 2000, which supplies essential vitamins and nutrients to help the skin build color quickly. Once a base tan is established, most tanners reach a tanning plateau, a point where they feel they cannot get any darker.
Step 2: Are dark tan boosters that provide advanced ingredients to help deepen and darken an existing tan beyond the tanning plateau. TRF2000® and CuO2® work with the skin to help improve tanning results, provide greater energy and oxygen intake, as well as provide essential moisturization- all critical to developing a deeper, darker tan.
Step 3: Are dark tan extenders that will help with the care of your skin after tanning and aid in the further development of color. Step 3 products also contain Vitatan and Copper to help darken tanning results.
Q: Why is moisturized skin essential to great tanning results?
A: Simply stated: skin that is moisturized better absorbs UV rays and therefore will tan faster. Moisturization is also key in aiding the skin to perform at its optimal efficiency and thus will allow the development of faster, darker color. Skin that is dry and dehydrated will look dull and ashy and will not be able to perform its best.
Q: What are bronzers?
A: Bronzer products use self tanning ingredients to supplement tanning results with an additional boost of color while your natural tan develops. The key ingredient is DHA (Dihydroxyacetone), which causes the skin surface to turn brown after 2-4 hours, mimicking a natural tan. Our Bronzing products are available in Double, Triple, and Quatro bronzing levels, which refers to the level of DHA in the lotion. A Quatro Bronzer will last four time longer that a standard bronzer.
Q: Why use a product with bronzer?
A: A natural tan takes about 24-48 hours to develop. Therefore, a product that contains a bronzer is an excellent way to get a boost of color while a natural tan develops. Clients with a fair complexion or who want to see results immediately will enjoy the instant gratification of seeing bronzed results 2-4 hours after application. Bronzing products are also beneficial for evening out both skin tone and tanning results and can help maintain a healthy-looking, bronzed glow in between tanning sessions. Just remember these simple rules when using a bronzer; wash your hands after putting it on, and wait at least 2-4 hours (so it can soak in to your skin completely) before excessive sweating, bathing, or hopping it to any body of water.
Q: What is a Hot Action and what does it do to my skin?
A: Hot Action, also know as Tropical Heat, Skin Stimulation, and Tingles, increase microcirculation by causing the blood vessels in the skin to open, which increases blood flow. The reddening appearance and warming effect on the skin is a result of the increase in blood flow, similar to the flush you feel when exercising.
This increased blood flow also increases the oxygenation of the skin and aids in the delivery of required nutrients throughout the skin. This speeds up the skin's natural growth and maintenance processes, and thus has a positive effect on developing darker tanning results. Hot Action is not recommended for sensitive skin. A spot test is recommended prior to use.
Q: What is a cooling product?
A: A cooling product contains special skin cooling ingredients that counteract the heat of a tanning bed by drawing warmth away from the skin. They should be applied to the skin immediately prior to tanning. Care should be taken to wipe hands after application and to avoid touching sensitive areas.
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Mystic FAQ'S
Q: How does it work?
A: The tanning solution is made of three components:
a. Bronzer: water-soluble dye designed to give instant color. This washes
off with the next shower but will not stain(because it is water-soluble).
b. DHA: common component used in bronzing tanning lotions. It delivers the color
that will emerge in 3-4 hours following the application, reaching its peak in 24
hours. The DHA tan will closely resemble the color that you experienced
from the bronzer and will begin to fade within 4-7 days.
c. Aloe Vera: ingredient that helps deliver the DHA into the skin. It promotes
softer, smoother skin.
Q: Who can use the Mystic?
A: The UV-Free Tan is perfect for anyone looking for a great tan in just seconds, those that cannot develop a tan through UV-exposure, and anyone currently tanning in conventional beds who are looking to deepen the tan he/she already has.
Q: Do I need to make an appointment to use the Mystic?
A. Currently it is not necessary to make an appointment to use the Mystic at any of the Madison Tanning Company Salons.
Q: How long will a Mystic session last?
A: The session is 28 seconds but for your first session allow 15 minutes. There is a video that all first time Mystic users should watch and a Madison Tanning staffer will also show you the Mystic booth and answer any questions that you may have.
Q: How long will my Mystic tan last?
A: The Mystic tan will last longer the better condition you skin is in. Best results are on freshly washed and exfoliated skin.
Have more questions not answered here? Visit Mystic Tan's Website.
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Unlimited Tanning Packages FAQ's
Q: What is an unlimited Tanning Package?
A: Unlimited tanning packages may differ from salon to salon. Be sure to check out exactly what your Madison Tanning salon offers under the "Tanning Packages" icon to the left.
Q: How do Unlimited Memberships work?
A: Memberships last a minimum of 4 months. Each month you checking, savings, or credit card account will automatically be drafted for the amount of your membership fee. Your first month will be a double draft and will cover your first and last month of tanning. You can tan as often (up to once every 24 hours) as you would like for the duration of you contract.
Q: How do I cancel my membership?
A: There are two ways to cancel your membership. You can send or fax a letter to the cancellations department a full 30 days before the last month you would like to tan. (i.e. if you want January to be your last month of tanning, your cancellation must be received on or before December 1st.) Your membership will remain in effect for the term of four months and continue for additional months until Madison Tanning Company receives a written and signed cancellation notice via U.S. Mail or Fax.
Address: Madison Tanning Company Fax: (608) 442-6459
Attn: Cancellations Dept.
2620 East Washington Ave.
Madison, WI 53704
Q: How do I know if my cancellation letter was received?
A: After we have received your letter, a notice will be put on your account. Generally give 1 to 2 weeks for this process. You can call any salon to check if your letter has been posted. Another option is to email us at info@madisontanning.com with any questions regarding you account.
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Accepted Forms of Payment FAQ's
Q: What type of payment is accepted at Madison Tanning?
A: Currently all Madison Tanning salons accept: cash, Visa, Mastercard, American Express & Discover. We do not accept personal checks or money orders.
Q: What type of account can I use when I sign up for a membership?
A: Your membership fee will be withdrawn on the first day of each month. Accounts that this fee can be withdrawn from are: checking account, savings account, or credit card account. If you would like to use your checking account, a voided check must be submitted at the time you sign up for your membership. If you would like to use a savings account you must submit official letterhead from your bank along with your banks routing number and your savings account number. For use of a credit card account, please have the card with you. A copy of your card will be taken on the day you sign up for your membership.
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